Privacy Policy

The Merchant Boston (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you visit our website, make a reservation, buy a gift card, or order online, and how we use and protect it.

We collect information you provide directly — such as your name, email address, phone number, reservation details, and any messages you send us.

We also collect limited technical information automatically, such as your browser type, device, and pages visited, to help us improve the site.

We use your information to confirm and manage reservations, fulfill gift-card and online-order requests, respond to inquiries, and — where you have opted in — send occasional updates about events and offerings.

Our site uses cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

We do not sell your personal information. We share it only with trusted service providers who help us operate the site and our services (for example, reservation, payment, and ordering platforms), and only as needed to provide those services or as required by law.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by contacting us using the details below.

Our site may link to third-party services (such as online ordering or social media). We are not responsible for the privacy practices of those services; please review their policies.

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Questions about this policy? Email info@themerchantboston.com or write to 60 Franklin Street, Boston, MA 02110.